Where we are

British Council | Yerevan Plaza Business Centre | 9 St.Grigor Lusavorich | 0015 Yerevan

Email for general enquiries: info@britishcouncil.am

Email for exams enquiries: exams@britishcouncil.am

FAQ: IELTS frequently asked questions

Customer Services is available by phone Monday to Friday 09.00–17.00. Contact us on 060701515.

Working hours 

Monday to Friday 09.00–17.00, Lunch break 13.00–14.00

Keep in touch with us

The easiest way to stay in touch is through our social media. We share IELTS tips, introduce you to British Arts, let you know about exciting events, and provide excellent English resources and information about studying in the UK.

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Your comments and complaints

We aim to provide a high standard of service. On occasion, we may make a mistake or in some other way fail to provide a satisfactory service.

If you believe that we have got something wrong, or that there is any problem with the way we are dealing with you, please let us know. You can contact the person with whom you have been dealing. If you are unsatisfied with their response you can request to contact the head of department who will help to solve the issue.